We are committed to protecting and respecting the privacy of our clients and customers. This policy sets out the basis on which any personal data we collect from you or you provide to us will be processed, shared or transmitted by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

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PRIVACY POLICY

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At Carpeteria, we are committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you or you provide to us will be processed, shared or transmitted by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

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Carpeteria is the Data Controller for the purpose of compliance under the Data Protection Act 2018, the Privacy and Electronic Communication Regulations 2003 and the EU General Data Protection Regulation.

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What information we collect

We may collect the following information:

• Name and contact information, including email address, phone number, and postal address.

• Demographic information, such as postcode, preferences, and interests.

• Financial details, if required to process a payment or refund.

• Other information relevant to customer requests and/or offers.

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How we use your information

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.

• We may use the information to improve our products and services.

• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

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Email marketing subscriptions

Under the GDPR we use the consent lawful basis for anyone subscribing to our newsletter or marketing mailing list. Any email marketing messages we send are done so through an email marketing service provider.

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Email marketing messages that we send may contain tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of data such as; times, dates, I.P addresses, opens, clicks, forwards, geographic and demographic data. Such data, within its limitations will show the activity each subscriber made for that email campaign.

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Any email marketing messages we send are in accordance with the GDPR. We provide you with an easy method to withdraw your consent by clicking the ‘Unsubscribe’ link at the bottom of the emails.

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How we protect your information

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

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Use of cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

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We use the following cookies:

• Strictly necessary cookies – These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use our online ordering services, survey forms, adjust your mailing preferences, use of e-billing services, any website administration or business application systems.

• Analytical/performance cookies – They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

• Functionality cookies – These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

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You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

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Links to other websites

Our website may contain links to other websites of interest.

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COOKIE POLICY

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This Cookie Policy explains how Carpeteria uses cookies and similar technologies to recognise you when you visit our website at www.carpeteria.ge. It explains what these technologies are and why we use them, as well as your rights to control our use of them.

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What are cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work or to work more efficiently, as well as to provide reporting information.

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Cookies set by the website owner (in this case, Carpeteria) are called "first-party cookies". Cookies set by parties other than the website owner are called "third-party cookies". Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g. like advertising, interactive content and analytics). The parties that set these third-party cookies can recognise your computer or device both when it visits the website in question and also when it visits certain other websites.

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Why do we use cookies?

We use first-party and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our website to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies enable us to track and target the interests of our users to enhance the experience on our website. Third parties serve cookies through our website for advertising, analytics and other purposes.

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The specific types of first- and third-party cookies served through our website and the purposes they perform are described below:

 

Essential website cookies:

These cookies are strictly necessary to provide you with services available through our website and to use some of its features, such as accessing secure areas.

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Analytics and customisation cookies:

These cookies collect information that is used either in aggregate form to help us understand how our website is being used or how effective our marketing campaigns are, or to help us customise our website for you.

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Advertising cookies:

These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.

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Social networking cookies:

These cookies are used to enable you to share pages and content that you find interesting on our website through third-party social networking and other websites. These cookies may also be used for advertising purposes.

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How can I control cookies?

You have the right to decide whether to accept or reject cookies. You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website, though your access to some functionality and areas of our website may be restricted.

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As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser's help menu for more information. You can also learn more about cookies by visiting www.allaboutcookies.org.

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Changes to this Cookie Policy

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

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Contact us If you have any questions about our use of cookies or other technologies, please email us at info@carpeteria.ge.

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